All you need to know about the premium subscription that lets you get even more value from your PlayStation 3.
What is PlayStation Plus?
PlayStation Plus is a subscription service that can be purchased from PlayStation Store and gives you access to a host of great features so that you can:
- Create an instant game collection of top-rated* PS3 and PS Vita titles at no extra cost.
- Try out games in 60-minute Full Game Trials.
- Receive huge discounts on a wide range of content from PlayStation Store.
- Download dozens of premium avatars and dynamic themes for your PlayStation 3 at no extra cost.
- Get early access to game demos and beta trials.
- Use exclusive features such as Automatic Update and Online Storage.
* Top rated is based on a Metacritic rating of 70+.
How much does a subscription to PlayStation Plus cost?
PlayStation Plus costs £39.99 for a one-year subscription and £11.99 for a 90-day subscription.
Does PlayStation Plus have an age limit?
You must be 18 years old to purchase a PlayStation Plus subscription.
What is Full Game Trial?
Full Game Trial lets you typically download a 60-minute trial of selected games at no extra cost for a limited period of time. Your progress will be saved and the trophies you earn during the trial will be unlocked if you purchase the game after the trial period.
What happens when the Full Game Trial expires?
When the designated trial period expires, the content will no longer be available to play. To continue playing, select the full game and purchase it from PlayStation Store. Your progress from the Full Game Trial will be saved and any trophies you have earned during your trial will be unlocked after purchase.
What is Automatic Update?
When Automatic Update is activated, system software updates and game updates (patches) will be downloaded automatically to your PlayStation 3 at a time that you can set, so they're ready and waiting for you when you next use your PS3.
At the same time, your trophies and game saves are automatically synchronised and saved to PlayStation Network. To activate Automatic Update, go to Settings > [System Settings] on the PlayStation 3 system's XMB™ Menu.
What is Online Storage?
Online Storage lets you store your precious PS3 game saves via cloud storage so that you can retrieve them from another PS3 system – great for backing up your data or continuing a game at your friend's place. Access Online Storage by visiting Game > [Saved Data Utility (PS3™)] on the PlayStation 3 system's XMB Menu.
Does Online Storage work with PSP games, PS one Classics, PS2 Classics and PSP add-ons?
No, Online Storage can be used only to back up PS3 game saves.
Why can I not download my game saves?
With some software titles, publishers choose to use copy protected files for game saves. Such files can be accessed via Online Storage just once during any 24-hour period.
Can I transfer my PlayStation Plus subscription to another Sony Entertainment Network account, including a Sub Account?
No. Once a PlayStation Plus subscription has been purchased, it cannot be transferred to any other account, including a Sub Account.
How many systems can I use my PlayStation Plus subscription on?
Your subscription is valid on any activated systems you have, including PlayStation 3 and PSP systems. Content that you download can be used on both your PS3 and PSP, provided it is compatible with that system.
PlayStation Plus cannot be purchased from either PlayStation Store on PSP or via Media Go on PC, and the Full Game Trial and Automatic Update feature are not available on PSP.
Can I use PlayStation Network Cards to pay for a PlayStation Plus subscription?
Yes, any payment methods approved for purchasing content from PlayStation Store can be used to buy PlayStation Plus subscriptions.
Do I need to register a credit card to subscribe to PlayStation Plus?
You don't need to register a credit card to subscribe to PlayStation Plus, although we recommend that you do so to take advantage of automatic renewal.
What is the cancellation policy for PlayStation Plus?
You can cancel your subscription renewal at any time by going to Account Management under PlayStation®Network on the PS3 system's XMB Menu or by calling Customer Services - view details at eu.playstation.com/contact. Unless otherwise provided by local law, cancellations will take effect at the end of the current subscription period and you will not receive any refund of subscription charges already paid.
What happens if I accidentally delete the PlayStation Plus content on my system or want to re-download it?
In most cases, if the content is still available for download from PlayStation Store, you can re-download it. A Full Game Trial, however, may only be downloaded once.
Will I lose my remaining term if I renew my subscription early?
No, your new subscription term will be added to the existing entitlement, so for example if you purchase a 1-year subscription with 10 days to go on the existing one, the new subscription will be valid for 375 days .
Do I have to wait until my current PlayStation Plus subscription expires before I can buy a new one?
No, you can purchase a new subscription at any time. In addition, we recommend you register your credit card details to be able to take advantage of automatic renewal and ensure you don't miss out on any of the great benefits of PlayStation Plus.
Where can I see how long I have left on my PlayStation Plus subscription?
You can see how long your current subscription has to run by visiting PlayStation®Network > [Account Management] > [Transaction Management] > [Services List] > [PlayStation®Plus] on the PlayStation 3 system's XMB Menu.
Do I lose access to my PlayStation Plus games if my subscription expires?
You can keep any content you pay for on top of your sunscription fee, such as a game downloaded at a special offer price, and you can keep using all games downloaded at no extra cost as long as you remain subscribed to PlayStation Plus.
Will I get access to my PlayStation Plus games if I renew my subscription after it has lapsed?
Yes, upon renewal of your subscription you will get access to your PlayStation Plus games. We recommend you take advantage of automatic renewal to ensure you don't miss out.