If you have a Windows Live email account, use this guide to find out how to mark PlayStation emails as safe.
1. Sign in to your account and go to your inbox.

2. Click [Options], then [More options] from the drop-down menu.

3. Click [Mail] (located on the left).
4. Click [Safe and blocked senders].

5. Click [Safe senders].

6. Enter the PlayStation email address and click [Add to list].

7. If you already have an email from PlayStation, open the email and click [Mark as safe].

Find out how to adjust your email settings to ensure you receive emails from PlayStation.
Make sure PlayStation emails are reaching your inbox.
If you have a Google Mail account, use this guide to find out how to mark PlayStation emails as safe.
If you have an AOL email account, use this guide to find out how to mark PlayStation emails as safe.
If you have an MSN Hotmail email account, use this guide to find out how to mark PlayStation emails as safe.
If you have a Yahoo! Mail account, use this guide to find out how to mark PlayStation emails as safe.
Visit ps-playsafeonline.com for tips on how to ensure you have the best possible experience with PlayStation.
Here you can find contact details for Sony Computer Entertainment Europe and solutions to any problems you're experiencing with any of our products.