Help & Support

If you're experiencing difficulties using any PlayStation product, please review the topics in this section. From frequently asked questions to official hardware manuals, we're here to help.

Choose Format

PLAYSTATION 3

PLAYSTATION 3

The evolution starts here

PlayStation 2

PlayStation 2

Slimline gaming

PSP

PSP

PlayStation in your pocket

  • Why have you brought out the PLAYSTATION 3 40GB?
    PLAYSTATION®3
    PLAYSTATION 3 40GB is being introduced to provide an affordable entry point into the world of High Definition gaming and entertainment. The specification of the 40GB model has been determined following feedback from thousands of PS3 owners and includes all the features central to the PLAYSTATION 3 experience: true next generation gameplay, High Definition Blu-ray Disc movies, SIXAXIS Wireless Control, and Wireless Internet and HDMI connectivity, all powered by the Cell Broadband Engine, the digital heart of PLAYSTATION 3.
  • When will PLAYSTATION 3 40GB be available?
    PLAYSTATION®3
    PLAYSTATION 3 40GB will be available from 10th October 2007.
  • How much does PLAYSTATION 3 40GB cost?
    PLAYSTATION®3
    The recommended retail price for PLAYSTATION 3 40GB is £299 / €399
View all PS3 FAQs
View all PS2 FAQs
View all PSP FAQs

We're here to help

PlayStation is dedicated to helping you achieve the best entertainment experience. Whatever your PlayStation product, you'll find universal support and information here.

PlayStation Manuals

PlayStation Manuals

Access up-to-date hardware manuals for details on using your PlayStation.

View them here

Safeguards with PlayStation

Safeguards with PlayStation

PlayStation is committed to ensuring you have the best, and safest, possible experience with the range of products on offer.

Find out more

Hardware Guides

BD-LIVE

ps3

Find out more about this exciting Blu-ray Disc feature.


Support for online game features

Important notice for all PlayStation 2 and PSP owners regarding online games.


Connecting to the Internet

ps3

Connecting your PLAYSTATION 3 to the Internet opens up a world of online entertainment.


Skype™

psp

Use the PSP system's Internet functionality to make free voice calls. (PSP-2000 series only)


Registering your PSP

psp

Find out more about the benefits of signing up your PSP.


Theme your PS3

ps3

Customise your PLAYSTATION 3 with different colours, pictures and icons.

Continuous Play

Continuous Play

Protect your PlayStation.

Find out how here

Update features (ver 2.30)

Update features (ver 2.30)

Find out what features are included in PS3 system software update 2.30.

Find out more

Help & Support and contact information

Here you can find contact details for Sony Computer Entertainment Europe and solutions to any problems you're experiencing with any of our products.

Find out more

Help & Support Forum

Post a question or search for advice from other users in our PlayStation community forums.

Visit the forum now