Choose the right option to resolve your PlayStation query.
If you're experiencing difficulty using a PlayStation product or service, there are a number of different things you can try to ensure you're problem is fixed as quickly as possible.
PlayStation Knowledge Base
The PlayStation Knowledge Base is available in the Help & Support section of eu.playstation.com. There, you will find a range of Frequently Asked Questions relating to PlayStation 3, PSP and PlayStation 2.
You can review the answers to the most popular queries, search for specific topics and, if you can't find what you're looking for, submit your own question.
Official PlayStation Forums
You can visit the official PlayStation Forums for help and advice from fellow PlayStation users. As well as hints and tips from our community on a wide range of topics, the forums are moderated to help point the community in the right direction and ensure the advice given is accurate.
Contact Customer Support
If you'd like to get in touch with us direct, you can visit uk.playstation.com/contact for full details.